Go NHS Tayside travel website improved for patients

Almost 2000 people have taken the opportunity to transform their travel since the Go NHS Tayside project launched in Tayside last year.

The Go NHS Tayside website helps people plan their journey to hospital sites and was rolled out across Tayside earlier this year as part of a pilot project to improve travel to hospital.

The website – – allows patients to plan their journey online and find out which types of transport they can use to attend their appointments.

The website has recently been updated to be more user-friendly and accessible following a series of workshops asking people with disabilities for feedback on the website. Some of the group’s suggestions have now been incorporated into the site, including layouts and features being improved for better screen reader compatibility and clarity.

Regional transport partnership Tactran, alongside NHS Tayside, developed the Go NHS Tayside website, which aims to assist those attending appointments or visiting hospitals sites in Tayside.

The pilot initially focused on helping those attending appointments at the Urology Department at Perth Royal Infirmary (PRI) before being rolled out across Tayside in April this year.

The site aims to help patients access health facilities and services more easily, whilst raising awareness and use of more sustainable modes of transport.

NHS Tayside’s Clinical Care Group Manager Elizabeth Henderson said, “I am delighted to see that people are accessing the Go NHS Tayside website which helps make travel easier for patients and visitors.

Tactran Chair, Councillor Andrew Parrott said, “I’m delighted to see how the partnership working between Tactran and NHS Tayside is delivering a journey planning web app which is accessible and inclusive. The work with disabled user groups to improve and develop Go NHS Tayside further recognises the planning and research involved in the ENABLE project.”

A survey has been launched as part of the Go NHS Tayside project to learn more about the travel experiences of patients and visitors to hospital sites.

You can complete the survey here – – which is open until 9am on Monday, 19 December 2022.

Anyone participating in the survey will have the opportunity to be included in a prize draw to win one of four £50 Amazon vouchers.

The Go NHS Tayside website has been developed with Scottish Government funding through MaaS (Mobility as a Service) Scotland, which helps organisations pilot their own innovative online journey planning tools.

Tactran are working with key partners across Tayside and Central Scotland to develop these online journey planning tools as part of their ENABLE Programme. As well as NHS Tayside, Tactran are also working with Dundee and Angus College and Loch Lomond & Trossachs National Park to develop online journey tools.